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Shipping Policy
Deadlines
All of our products are shipped directly from our suppliers located in the United States, Europe and Asia.
We ship your purchase within 2-4 business days after payment confirmation. The average delivery time for your product is 7-12 business days, with a maximum delivery time of up to 20 business days. (Not counting holidays and weekends).
We provide a tracking code so that customers can track the progress of their order on the postal service website.
Please note: In certain cases, this delivery time may be extended by a few more business days due to delays, strikes, recesses, periods of high demand at the Post Office, etc., situations beyond our control.
Tracking code
The tracking code will be sent to the customer’s email within 4 business days, and can be tracked in real time from the time of shipment to the time of delivery.
The information on the tracking code may take between 1 and 5 business days after the tracking code information is entered into the system.
Delivery problems
I did not receive all the products
Purchases with more than one product may be sent in more than one package, but they will all have a tracking code. So, rest assured, if you receive a package and there are missing products; they will arrive in another shipment that should already be in transit.
⚠️ We are not responsible for incorrectly filled out information.
Guarantee
We guarantee the delivery of the product or your money back.
We offer a full refund if the order does not arrive within 30 business days after the product is shipped.